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CDF Files delete-operation 500-error

  • 8 January 2024
  • 2 replies
  • 65 views
thomafred
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Userlevel 4
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Got an error when deleting some files:

 

{
  "code": 500,
  "message": "Internal server error. Please report this error to support@cognite.com and provide us with your request id: 277d50c2-7bb4-98eb-850f-91738b07d7e3 and cluster name: westeurope-1"
}

Here’s another instance of the error:

{
  "code": 500,
  "message": "Internal server error. Please report this error to support@cognite.com and provide us with your request id: db1f2315-cb72-9ca4-aab8-075f7d18203f and cluster name: westeurope-1"
}

 

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Best answer by Dilini Fernando 24 April 2024, 17:25

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2 replies

Dilini Fernando
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Userlevel 4
Badge +2

Hi @thomafred,

I have created a support ticket so our team can follow up and help you.

Br,
Dilini 

Dilini Fernando
Rank
Userlevel 4
Badge +2

Hi @thomafred,

Your support ticket has been resolved, and I am here to close the hub post for you. If you have any other questions or concerns, please don't hesitate to let me know. You can also create a hub post for further assistance. 

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