+2
A work order is considered as closed if System Status Contains CLSD or TECO (Technically completed), regardless of user status (PLND or other).
Please base your Asset home screen filtering on System Status to show open work orders (remove work orders with CLSD or TECO system status), instead of user status.
Hi
I believe you are able to apply this filtering when “configuring InField” in fusion.cognite.com
In the two boxes in the bottom you can define which SAP metadata field that indicates the “active status” of the work oder, and then add values that indicate non-active ones (e.g. CLSD or TECO) to filter these out.
Just to confirm, the issue is that the statuses in the red box are pulling from the user status and the request is to pull these from the system status instead.
+1+2Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
Check the
documentation
Ask the
Community
Take a look
at
Academy
Cognite
Status
Page
Contact
Cognite Support
