Community Guidelines

The Community Guidelines help you understand how to act within the community and what to expect in here. Your participation is subject to these guidelines and our Terms and Conditions. 

Be Respectful 

We are all Cognite Heroes from diverse backgrounds. Treat everyone with kindness and respect. No name-calling or offensive behavior.

Engage with the Community 

Moderators post helpful content, but we want to hear from you. Contribute to existing conversations or start your own topic. The official language is English.

Search First, Ask Second 

Before asking a question, search the forum to see if it has been answered. If not, feel free to ask, we’d love to hear from you.

Be Patient 

If your question isn't answered immediately, please be patient. Use @username to tag someone thoughtfully.

Stay Classy 

No Not Safe For Work content is allowed.

Share Your Own Content 

Credit others if you share their content.

Protect Privacy 

Share responsibly and don’t disclose others’ personal information without consent.

No Soliciting 

Posts with the intent to sell products or services will be removed.

Report Violations 

If you see a post that violates guidelines, click the three dots on the bottom right and select “Flag.” Moderators will review it.

Support 

Cognite employees participate but may not always respond first. For official support or bug reports, please submit a ticket to our Support Team.