Question

Save & Schedule Calculation from Chart Credentials Verification

  • 6 February 2024
  • 2 replies
  • 71 views
Chris Selph
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Userlevel 2
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When saving and scheduling a calculation from Charts, the enter credentials dialog hangs in the “checking credentials” and keeps trying to verify in a loop. This happens only if you select the Use CDF client ID and Client Secret option at the top. If you do not choose the top radio button and simply enter the creds and click next, it works ok. 

2 replies

Murad Sæter
Rank
Userlevel 2

Hi Chris - we have acknowledged this as a bug and our engineering team is working on a fix. Will keep you posted.

Dilini Fernando
Rank
Userlevel 4
Badge +2

Hi @Chris Selph,

I have created a support ticket. The team will follow up and update you.

Br,
Dilini 

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